1.     Website - 100% of our clients agreed that our website was easy to navigate, informative, and enjoyed our photo gallery

2.     Customer Service - 65% of our clients felt we exceeded their expectations when it came to our level of customer service.  They felt that our responses to emails and phone calls were delivered in a timely manner, all their questions were answered and we upheld a creative and comfortable showroom atmosphere.  35% of our clients felt that we met their expectations.

“One of a Kind Weddings was INCREDIBLE”

“I loved the new showroom, there was more room, it is beautifully designed”

3.     Planning Service - Of all the clients that booked full or partial planning, 89% felt we exceeded their expectations when it came to package options and pricing, planning tools provided, advice and expertise, organization, vendor recommendations, capturing the wedding vision, and creating an enjoyable planning process.  11% of our clients felt we met their expectations.

“It made our day so much easier…they took care of everything!”

“Sonia made the entire process comfortable. She constantly helped us with anything we needed throughout the process of planning our wedding. We didn’t need to worry about anything on the day of our weddding. She took care of everything and made sure everything ran on time. We received many compliments on the organization of our wedding day as well as many happy parents who were so pleased that we had provided a babysitting station that allowed them to enjoy their night!”

4.     Day of Coordination – Of all the clients that booked our Day of Coordination service, 86% felt we exceeded their expectations when it came to package options and pricing, timelines and agendas created, valuable timeline advise, and timely vendor confirmations.  14% of our clients felt we met their expectations.

“The price for our day of coordination was reasonable considering the amount of work Sonia and her team did for us on our wedding day. Every detail was taken care of - nothing was forgotten”

5.     Wedding Day – 91% of all our clients felt we exceeded their expectations on their wedding day when it came to the level of service provided by the lead coordinator and second coordinator, as well as their ability to coordinate the flow of the wedding and resolve any conflicts that may have arisen.  9% of our clients felt we met their expectations.

“was not aware of any conflicts! that’s why we hired Sonia- so we didn’t have to deal with any questions on the big day”

“Lyndsay was EXCELLENT and dealt with any problem that happened that day. She was very relaxed and calm”

“There were some issues with the DJ, and the photo session at the park. However, our lead coordinator Shalini did the best she could under the circumstances and was able to resolve things”

“There was conflict the day after the wedding and although the conflict did not involve the lead coordinator Sonia, her response time and professionalism were outstanding”

“Sonia and her team were consummate professionals throughout the wedding day. They dealt with any obstacles quickly and professionally. Our wedding day was extremely organized and everything ran on time. This really allowed us to enjoy our wedding day without worrying about it”

6.     Wedding Babysitting Service – Of all the clients that booked a package which included our babysitting service, 100% felt we exceed their expectations when it came to the level of care provided by the staff, the quality and selection of entertainment, crafts, and toys provided, as well as the added value of the service.

“The babysitting service was a hit. The kids really enjoyed the special area that was set up for them. The loot bags were a real hit - they even matched the colours of our wedding. We received several thank you’s from parents who were so happy that they were allowed to enjoy the night as well. It’s a service we were really happy we did!”

7.     Additional Comments and Feedback:

“Sonia, you were so helpful in our planning process. Especially with such a condensed timeline, you helped to keep us focused and on track, and always provided lots of suggestions and recommendations. We couldn’t have imagined our wedding day without you. You made it so easy to enjoy ourselves and have the best day. We also really liked Shalini!”

“I have recommended this service to all my friends who are getting married. It made our day so much easier and enjoyable. They were extremely professional and an exceptional job”

“Phone calls/e-mails could have been returned in a more quicker manner. EXCELLENT timelines for the day, flow was perfect”

“Fabulous job done by both coordinators. They went above and beyond their station and made the day run incredibly smoothly. Very happy with the results”

“Sonia went above and beyond what I expected from a coordinator on the day of the wedding and in all of our meetings and interactions. She is very calm, extremely organized and although she assisted with Day of Coordination, it felt like she was there every step in the planning. I could not have asked for a more beautiful and perfect day and she is responsible for creating that!!”

“We couldn’t have asked for better service from One of a Kind Weddings. Sonia was easy to work with and remained professional at all times. Every single detail was taken care of by Sonia and her team which allowed us to enjoy our wedding day without having to worry about anything.
We are so happy we booked and would certainly recommend the service to anyone!”

8.     Recommendation – 100% of our clients said they would recommend hiring a wedding planner/coordinator to their family and friends.

“Yes!
If you want someone to help you with your planning process or just someone to make sure things run smoothly on the wedding day - then a wedding planner is certainly the way to go!”

“YES!
I don’t know how people do this without a planner/coordinator.”

“Definitely would recommend the hiring of a wedding planner. it was so enjoyable to know that everything was done ahead of the wedding and that during the wedding I would only be responsible for walking down the aisle & having fun with all of our guests.”

“Absolutely! I would recommend your company without hesitation.”

“I would definitely recommend a wedding planner. It’s great to have someone helping you out throughout your wedding planning. The wedding goes a lot smoother and there is less stress on the bride and groom. Plus, they know how to handle good and bad situations. They take action when needed and they are very informative. On my wedding day I felt I was walking on clouds. It was really well organized.”

“I already have!!”

The staff are attentive and easy to work with. Neil, the head waiter is my absolutely favourite person to deal with on a wedding day :)  And my favourite thing of all and the reason why I love my job, this place has such charm and 1920’s essence yet you can create any theme or colour scheme for your wedding at this venue. 

Now it is obvious that being it is an old movie theatre converted into an event space, alot of people go with the whole movie or academy awards theme.  However keep in mind that with some coloured uplighting and the right choices for your flowers and decor, you can make this space work with colour schemes such as; romance: red, black, and silver  or  modern: purples, silver, and white   or  neutral: chocolate brown,  gold, and ivory. 

And the list can go on, however, here is the key, making the right decor choices!!!!  As a common practice with our clients, Shelley from Wedding Wows and I often like to go to the venue with our clients when we are finalizing details and want to make sure that the colour and decor choices are just right for the venue.  This will ensure that your wedding will shine and everyone will be WOWed by the look.

Here are some pictures of my favourite weddings hosted at The Eglinton Grand:

Romance

Photos by Justin Demers

Modern

Photos by Jessica Blaine Smith

Neutral

Photos by Boston Avenue Photo Co.

Now that 2010 is here, I have finally been able to update my website.  So check out the photo gallery for a ton of great weddings and see for yourself exactly what we can do for your wedding!!!

Wedding Wows can provide you beautiful unique designs for your floral and decor needs. 

One of a Kind Weddings can provide you certified wedding coordinators to ensure your wedding day runs smoothly and you can feel like a guest at your on wedding.

By booking all 3 services together through Wedding Wows and One of a Kind Weddings, we can ensure that you get the wedding you always imagined.

 Many of our clients have experienced the benefits of booking all 3 services with us and have expressed their thanks and satisfaction time and time again.  You can view some of these clients weddings in our photo gallery, Mary Beth & Alex, Jeanette & Nick, Monica & Dharmesh, Lindsay & Mike, and Kristin & Anthony just to name a few.

Contact us today to schedule your complimentary initial consultation and sit down with us in our showroom as we discuss your wedding day needs and how we can help you achieve the fabulous look you want.

Offer valid to any new bookings for 2010 and 2011 Weddings. 

Bookings must be made by March 31, 2010

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